Returns & Exchanges
At Fyrstarter, Inc, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. Our goal is to make the exchange and refund process as seamless and transparent as possible for our customers.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email or the confirmation screen.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the printed return slip is included inside the box.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing